truevaluate

Privacy Policy

Last updated: April 7, 2026

1. Introduction

TrueValuate (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website truevaluate.com and use our services. Please also review our Terms of Service for additional terms governing your use of the Service.

2. Information We Collect

We collect information you provide directly to us, such as:

  • Contact information (name, email, phone number)
  • Property information you submit for valuation reports
  • Account registration details, if applicable
  • Communications with our AI voice agents and customer support

We also collect certain technical data automatically, including IP addresses, browser type, and usage data through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Provide and improve our valuation tools and services
  • Communicate with you, including via calls and texts from AI agents (“Julie” and “Amy”)
  • Send marketing and promotional materials (with your consent)
  • Comply with legal obligations and protect our rights

4. Automated Valuation Reports Disclaimer

Our valuation reports are generated using automated models and publicly available data. They are:

  • Not professional real estate appraisals or formal valuations
  • Intended for informational purposes only
  • Should be reviewed and confirmed by qualified real estate professionals before making any financial or real estate decisions
  • Not guaranteed to be accurate or complete

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers who assist us in operating the website and services
  • Real estate professionals or third parties you request to be connected with
  • Legal authorities if required by law

6. Your Choices

You may:

  • Opt out of marketing communications at any time
  • Request access to, correction, or deletion of your personal data
  • Manage cookie preferences through your browser settings

7. Data Security

We implement reasonable security measures to protect your information but cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please contact us at [email protected] to exercise these rights.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website.

By pressing “Request Tour,” you are contacting a buyer's agent. You agree that TrueValuate and its affiliates, and real estate professionals may call/text you about your inquiry, which may involve use of automated means and prerecorded/artificial voices. You don't need to consent as a condition of buying any property, goods or services. Message/data rates may apply. You also agree to our Terms of Service. TrueValuate does not endorse any real estate professionals. We may share information about your recent and future site activity with your agent to help them understand what you're looking for in a home.

Contact Us

If you have any questions about this Privacy Policy or our Terms of Service, please contact us at [email protected].